Important Shipping Info
Shipping is calculated based on weight and destination and is disclosed prior to final sale. Any customs fees will be the responsibility of the customer, please be aware of these fees, should they apply, in your location prior to ordering.
USPS is the mail carrier we use for all domestic and some international shipping. Currently, there is absolutely no guarantee of WHEN a package will get to you. Due to pandemic, weather, and other unforeseen circumstances, there are often delays and glitches in the system.
The system may show your order as late, delivered, or in transit and it may not be 100% accurate. If an order shows as delivered and you didn't receive it, please allow up to 7 business days for it to arrive. If the package still doesn't show, we will then open a case with USPS to check the geo-tagging of your package that will then tell us exactly where it was delivered.
We will work with you to ensure everything is right but please be patient and understanding as we all navigate these times together. Thank you!